Vice Provost for Enrollment Management 

“When an entrepreneurial spirit and a drive for excellence combine with service and social justice, there is energy and power.  At Marquette University, we bring together people who share these convictions.  They ignite and become fearless leaders, agile thinkers, and effective doers.  Marquette students become problem-solvers and agents for change, ready in the spirit of St. Ignatius to ‘go forth and set the world on fire.'”  - http://www.marquette.edu/about/ignite.php

Committed to excellence, faith, leadership, and service since its founding in 1881, Marquette is a nationally recognized private, Catholic, Jesuit coeducational university offering 12 colleges and programs.   In 1909 Marquette became the first Catholic university in the world to become coed.   Ranked in the top tier by US News and World Report, the university offers 155 undergraduate majors and minors and over 60 master’s and doctoral programs. Marquette University has a student body of approximately 8,300 undergraduates and over 3,100 graduate students. Special opportunities and programs, such as faculty-mentored research programs, internships, service learning, study abroad and the Les Aspin Center for Government in Washington D.C., provide students with expanded, high-impact learning experiences. Marquette University has diverse and vibrant research programs and has earned the Carnegie research classification of R2: Doctoral Universities – Higher Research Activity.

Strong and innovative leadership at Marquette adds to the storied history of this distinguished university, offering even greater opportunity to the community centered on serving the Marquette student body as well as the prospective students who are considering joining the university community.

The Position 

Recognizing the enrollment trends and challenges of the 21st century, Marquette University has redefined and expanded enrollment management and seeks a Vice Provost of Enrollment Management.  The Vice Provost will oversee the offices of undergraduate admissions, financial aid (which includes student employment) and the registrar. In collaboration with other key administrators, the Vice Provost will develop enrollment targets and oversee growth and retention strategies at all levels of instruction.  Reporting to the Provost, the Vice Provost will serve on the University Leadership Council and the Provost’s Cabinet and will be critical to the successful implementation of Marquette’s strategic plan and the fulfillment of the University-wide mission.  

The range of responsibilities for the Vice Provost for Enrollment Management will include the following:

  • Implement and assess a comprehensive enrollment management plan on the undergraduate levels, including but not limited to university- and program-level recruitment strategies, prospect development, yield analysis, integrated communications and marketing, retention, social media, institutional aid leveraging, and enrollment projections; 
  • Work closely with the Dean of the Graduate School and professional schools and the Office of International Education to implement and assess a comprehensive enrollment management plan on the graduate and non-degree levels, including but not limited to university- and program-level recruitment strategies, prospect development, yield analysis, integrated communications and marketing, retention, social media, institutional aid leveraging, and enrollment projections; 
  • Work closely with the Vice Provost for Academic Affairs, the Vice President for Student Affairs, the Dean of the Graduate School, the Academic Deans, and faculty and staff to support and enhance a successful retention plan;
  • Align enrollment goals with the university’s diversity plan;
  • Assess and allocate resources for deployment of effective student recruitment on the local, regional and national levels, including targeted social media and communications as well as effective deployment of the customer relations management system, Technolutions Slate; 
  • Identify and support resources to develop and sustain adequate data analysis systems to inform and support enrollment management processes and decisions;
  • Ensure the achievement of the established enrollment goals for the University which include targeted size, quality, diversity, regional, national and international representation, and net tuition revenue;
  • Collaborate with the Provost, Vice President for Finance, Vice President for Marketing and Communication, Academic Deans, Dean of the Graduate School, Vice Provost for Strategic and Academic Planning, and Vice Provost for Academic Affairs to create effective student recruitment, retention, and institutional aid initiatives; seek advice and support from a high-level Enrollment Advisory Committee.
  • Lead an effective team that integrates the Offices of Undergraduate Admissions, Student Financial Aid, and the Registrar, and supervise the directors of these offices.
  • Oversee the Office of Student Financial Aid which is responsible for over $254 Million annually in federal, state and institutional awards.  The office is responsible for compliance/reporting with all federal, state and institutional awarding policies and procedures.  The office processes all aid for students in the Graduate and Professional programs, as well as new and continuing undergraduate students.  The Office of Student Financial Aid oversees Marquette Central, the one-stop customer service unit consisting of Bursar, Registrar, Financial Aid and Student Employment.
  • Oversee the Office of the Registrar which is responsible for developing and implementing best practices for the maintenance and security of the academic record, which includes FERPA training for the University and management of the following:  academic calendars, curriculum process, records module of the Student Information System, Schedule of Classes, Classroom assignments, registration, grading, transfer credit, transcripts, diplomas/certificates, federal compliance/reporting, and internal student data reporting.
  • Strategically plan and manage undergraduate financial aid allocation and awarding processes;
  • Oversee the budgets for the Offices of Undergraduate Admissions, Student Financial Aid, and the Registrar.
  • Manage and measure work to identify clear objectives, key metrics, benchmarking, and progress reports in conjunction with the Vice Provost for Strategic and Academic Planning
  • Foster strategic partnerships with the faculty, members of the Athletic Department, Division of Student Affairs, University Advancement, Mission and Ministry;
  • Report on admission strategies and results, enrollment trends, and other key indicators to the President, Provost, the Board of Trustees, the Academic Deans Council, the faculty and other audiences;

It is expected that candidates will present these qualifications for the position:  

  • Proven record of a minimum of five years of progressively responsible experience in enrollment management leadership with demonstrated experience in a higher education organization of comparable size and complexity.
  • Proven practitioner of best practices in enrollment management.
  • Strong analytical skills including familiarity with quantitative modeling, predictive analytics and financial aid leveraging strategies.
  • Demonstrated experience in budgeting, and financial management.
  • Commitment to an organizational culture marked by trust, integrity, ethics, professionalism, inclusiveness, and respect for diversity in all its forms.
  • Evident leadership, motivational and supervisory skills.
  • Exemplary communication skills, written and verbal, narrative and quantitative.
  • A broad knowledge of enrollment issues and trends, especially as they are related to a tuition-dependent private institution.
  • Clear resonance with the Catholic, Jesuit Mission of Marquette University and its Guiding Values.
  • An advanced degree preferred; minimum bachelor’s degree from an accredited college or university.

Desired Characteristics 

The successful candidate will be a forward-thinking leader who is creative and innovative.  It is expected that the Vice Provost will have expertise in the best practices of enrollment management and will provide the leadership necessary to build a strong, cohesive enrollment team in this newly created division of the university.  

Leadership at Marquette

This is a pivotal moment in the university’s history, with the arrival of Dr. Michael R. Lovell in July 2014 as Marquette’s first lay president, and Dr. Daniel J. Myers named provost and chief academic officer in July 2015. New leadership at the most senior levels heralds a time of excitement and opportunity for this distinguished Catholic, Jesuit university now seeking a Vice Provost for Enrollment Management.

Strategic Planning at Marquette

The strategic plan, Beyond Boundaries, serves as the guidepost toward achieving Marquette’s ambitions for its students and the university as a whole.  

The strategic plan includes among its goals:

  • Advance Marquette University as a highly ranked destination university, renowned for academic rigor, high-impact educational experiences, innovation in teaching and learning, and achievements of its community of scholars
  • Advance Marquette as a university committed to research and scholarship, with a distinctive emphasis on excellence in strategically-defined areas
  • Foster a diverse teaching and learning environment and a culture that values, respects, welcomes, and promotes a sense of belonging for members of our campus and our community
  • Position Marquette as a pivotal resource for and partner with the community, distinguished by our ethics, service and promotion of justice, in addressing issues within our community and beyond its boundaries
  • Define the Marquette experience as personally transformative and grounded in Ignatian spirituality and pedagogy, informed by Catholic social teaching, and formative in developing men and women of faith and service for and with others 
  • Continuously improve university operations to increase efficiencies, sustain shared resources, and thrive in tomorrow’s competitive higher education landscape

Admissions, Financial Aid, Retention and Marquette Central

Marquette received over 20,000 applications for undergraduate admission for fall 2015.  That number is likely to decrease for fall 2016 due to a deliberate change in search strategies.  The university admitted 65% of its applicants to the undergraduate college and enrolled a class of approximately 1850 students. Marquette utilizes a robust financial aid awarding model. Approximately 99% of undergraduate students are receiving some type of financial aid. The average gift award per freshmen recipient for fall 2015 was over $15,600.

First-to-second year retention rate at Marquette is high at 90%.  The six-year graduation rate for the most recent cohort was 80%.  With success retaining students, Marquette has a priority of improving retention further as part of a campus wide effort beginning with sound admission and recruitment practices to attract and enroll students who will thrive at Marquette.

Marquette Central is a one-stop-shop for students seeking assistance from the Bursar, the Financial Aid Office, the Registrar’s Office or in Student Employment.  This important service center is under the purview of the Vice Provost for Enrollment Management.  

The University, the Students and Student Life

A mission-centered university, Marquette’s Vision Statement reads: “Marquette University aspires to be, and to be recognized, among the most innovative and accomplished Catholic and Jesuit universities in the world, promoting the greater glory of God and the well-being of humankind.

We must reach beyond traditional academic boundaries and embrace new and collaborative methods of teaching, learning, research and service in an inclusive environment that supports all of our members in reaching their fullest potential.

Marquette graduates will be problem-solvers and agents for change in a complex world so in the spirit of St. Ignatius and Jacques Marquette, they are ready in every way ‘to go and set the world on fire.’ ”  

The academic divisions of the university include the Klingler College of Arts and Sciences, College of Business Administration, the Diederich College of Communication, the College of Education, the Opus College of Engineering, the College of Health Sciences, the College of Nursing, the College of Professional Studies, the Graduate School of Management, the School of Dentistry, the Law School and the Graduate School.  Marquette is committed to both teaching and research and is accredited by the Higher Learning Commission, most recently reaffirmed in 2014.  

Marquette enrolls over 8,300 undergraduates and 3,100 graduate students, representing every state and 70 foreign countries.   Of the incoming Fall 2015 freshman class twenty-nine percent of the students are from Wisconsin and 37% are from Illinois.  Twenty-eight percent of these students are members of ethnic minority groups and 22% are first generation students.  Fifty-three percent of the Marquette undergraduate student body is female and 63% of the students identify as Catholic. 

A lively campus life offering over 275 student organizations, theater, sports, clubs, complement the rich opportunities in and around Milwaukee.  Marquette’s varsity athletic teams are known as the Golden Eagles, and the university is a member of the Big East athletic conference in NCAA Division I. 

In Marquette’s 2013 survey of seniors, 87% of seniors shared they participated in community service, devoting approximately 422,000 hours of time each year.  This is consistent with the university’s Jesuit mission of connecting academic excellence with service to others. In 2015, Marquette University was selected to receive the Carnegie Foundation’s Community Engagement classification.

The Setting

Milwaukee (metro Milwaukee population is over 1.5 million) offers Marquette students, faculty, and staff the best of both worlds:  a city alive with the arts, culture, sports, a beautiful lakefront, top restaurants, music, entertainment, combined with the welcoming graces and sincere friendliness of the Midwest.  Known as the City of Festivals, Milwaukee is the largest city in Wisconsin and the fifth largest in the Midwest.  A 93-acre urban campus with green space, Marquette is situated only a few blocks from downtown Milwaukee and close to the shores of Lake Michigan.  

Milwaukee is one of America’s great cities, offering access to excellent museums, sailing, windsurfing, kite-surfing, ethnic dining, professional sports, parks and the Milwaukee Zoo.  It is a family-friendly city with well-regarded public and private schools in and around the city.  Milwaukee is highly diverse, with 39% African American and 15% Hispanic citizens. 

To Apply

Napier Executive Search and Lahti Search Consultants are assisting Marquette University in their search for the vice provost for enrollment management.  For more information or to nominate someone for this position, contact Mary Napier at mary.napier@napiersearch.com, Nancy Benedict at nancy.benedict@napiersearch.com, or Terry Lahti at terry@lahtisearch.com for a confidential conversation.  

Interested candidates should submit a current resume along with a cover letter expressing interest in the position and in Marquette, as well as qualifications for the position to Marquette@napiersearch.com on or before March 3, 2016.  Candidates should also provide the names and contact information for at least three references.  References will not be contacted without permission.  Finalists will be subject to standard background checks.  The preferred start date is July 1, 2016.  

Marquette University affirms its longstanding commitment to the principle of equal employment opportunity regardless of face, color, gender, age, sexual orientation, religion, disability, veteran’s status, or national origin.  Marquette affirms its commitment to the principle of affirmative action and its commitment to abide by state regulations and federal laws pertaining to equal employment opportunity.

Download Position Announcement